Shipping & Delivery Policy

Thank you for purchasing a Car Care Bundle from us.

Our Car Care Bundles are service-based products and do not involve the delivery of physical goods. As a result, no physical items will be posted or shipped to you.

1. No Physical Delivery

Car Care Bundles are made up of vehicle services and treatments, which may include:

• MOT
• Vehicle service
• Air conditioning (AC) regas
• Fuel treatment
• Oil treatment
• AC antibacterial treatment
• Vehicle Health Check
• 10% discount on eligible repairs

Nothing will be physically shipped to your home address following your purchase.

2. Order Confirmation

Once your purchase has been successfully completed, you will receive an order confirmation by email.

Your order confirmation will contain details of your purchase and should be retained for your records.

Depending on the bundle purchased and our booking process, you may also receive further information regarding how to book or redeem your services.

3. Booking and Redemption

Your Car Care Bundle is redeemed by booking and attending a participating service centre.

Services are subject to availability, and customers may need to make a separate appointment following purchase.

Purchasing a Car Care Bundle does not guarantee a particular date, time or service centre unless this has been specifically confirmed as part of the purchase.

4. Delivery Times

As no physical product is being shipped, there are no postage, shipping or delivery times associated with our Car Care Bundles.

Your services will be provided at the participating service centre following a successful booking.

5. Delivery Charges

There are no shipping or delivery charges for Car Care Bundles because no physical goods are delivered.

The price displayed at checkout relates to the Car Care Bundle and the services included within it.

6. Incorrect Contact Information

Customers are responsible for providing accurate contact information when placing an order.

If you do not receive your order confirmation or other purchase information, please contact us using the details provided on our website.

We may ask you to provide your order number and the email address used to place the order so that we can locate your purchase.

7. Lost or Undelivered Orders

As Car Care Bundles do not involve physical delivery, there are no lost or undelivered parcels.

If you have completed a purchase but have not received your order confirmation, please contact us and we will assist you.

8. Booking Availability

While we will make reasonable efforts to accommodate your preferred booking date and location, appointments are subject to availability.

We recommend booking your services as soon as reasonably possible after purchasing your Car Care Bundle.

9. Contact Us

If you have any questions regarding your order, booking or the delivery of your Car Care Bundle, please contact us using the contact details provided on our website.

We will be happy to assist you.